Refund & Return Policy

We hope that you’ll love everything you ordered from But if you are not satisfied, you can return or exchange it within 30 days from the delivered date.

Note: We aren’t able to accept returns or exchanges unless they have been authorized by our Customer Service team We do not accept returned items that were sent back directly without notifying us first. If you want to returns or exchanges, please contact us to provide your Order Number and state the reason. After receiving your email with exchange/return request, our customer service representatives will send the exchange/return instructions back to you via email. Please follow the instructions to process the exchange/return.

We’re sorry you didn’t love your ordered from Read the instructions below to learn more about returns or exchanges.

Order Cancellation

a. For orders canceled within 24 hours of purchase but have not been shipped, we will offer a full refund.

b. We will NOT accept an order cancellation request if the orders have been shipped. Please apply for return after receiving the package.

c. Generally, you will receive a refund within 5 to 15 business days. (If no refund is received within 30 days, please contact us via email)


Return/Exchange Process

a. Items can be returned or exchanged within 30 days from the delivered date. Note that overdue requests may not be accepted.

b. Return shipping fees are at the customer’s own expense.

c. We’ll email you once processing your refund or exchange and the refund will be issued to your original payment method. Generally, you will receive a refund within 5 to 15 business days. (If no refund is received within 30 days, please contact us via email)

Note: All return/exchange items must be returned unworn, undamaged, unwashed and with all the original labels attached in original packaging. If not, the buyer is responsible for all incurred fees and there will be no refund. If you run into any issues, feel free to drop us an email at


Returns and Replacement

  • Customer can return/ replace and claim shop voucher within 2 days of purchase if he/she want to return the New product Purchased from the Store for any reason as long as the product is in its original packaging & Seal is not Broken.
  • No product can be returned/ replaced if original packaging is broken and the product itself is functioning properly.
  • In case a product is purchased online and no stock available, 100% refund will be issued.
  • (For USED Item’s) Purchased from the Store there is no Return or Refund Policy
  • In case customer wants to return any used item there will be deduction 25% of total amount if the product is working fine.

Need help?

Contact us at for questions related to refunds and returns.

For further inquiries:

 If you have any further questions, please contact our customer services at: 

Address: Shop G40, Building G40, Road 29, Area 240, Arad Bahrain

Phone: +973 3779 2982 +973 3682 0393